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Frequently Asked Questions


  • what is cashback ? How Cashback Works ? How to use FreeKaaMaal cashback
  • How does FreeKaaMaal provide Cashback to its Members?
  • How Can I earn Cashback using FreeKaaMaal.com?
  • Can the User visit the Merchant directly and send receipt to get his/her Cashback?
  • I did not get any confirmation mail after my Purchase from FreeKaaMaal.com?
  • Why my cashback wasn’t tracked or got tracked incorrectly?
  • Where can I see my Cashback Earnings?
  • What does Pending, Confirmed, and Declined Cashback mean?
  • Why my cashback got declined?
  • Why have I not received my Cashback ?
  • In how many days the cashback will get confirmed
  • Where can I see the current cashback offer on your site ?

Promo Balance

  • What is FreeKaaMaal Promo Balance?
  • How can I redeem my promo balance?
  • Is there any limit to Redeem the Promo Balance?


  • How can I redeem my earned Cashback?
  • What are the modes to withdraw my cashback?
  • What is the minimum amount to withdraw the cash back in my account?
  • Why hasn’t my cashback been confirmed yet?
  • How many products can I order in a single transaction and still receive Cashback?
  • How many Orders can the User make and receive cashback in a month on FreeKaaMaal.com?
  • How to verify my mail ID and mobile number for withdrawal ??

Missing Cashback

  • What is a Missing Cashback Request?
  • Why I am not able to raise a missing request?
  • Why My missing Request is rejected?


  • What is the difference between pending and confirmed cashback?
  • In how many days will I receive my cashback for the missing request?
  • Why My cashback is not confirmed after 10 weeks?
  • Why my withdrawal request is declined?
  • Why it is important to fill the cashback claim form?
  • What is the difference between cashback claim form and missing claim form?

Terms & Conditions

  • 1. Please add products in your Cart only AFTER you click out of FreeKaaMaal. Products lying in the cart before clicking out through FreeKaaMaal will not be eligible for claiming Cashback.
  • 2. Complete your purchase in the same session/in one go after clicking through FreeKaaMaal.
  • 3. Do not visit any other price comparison, coupon or deal site in between clicking-out through FreeKaaMaal & placing the order on retailer's site.
  • 4. Always use an incognito window of your browser, to avoid cashback tracking issue
  • 5. Cashback is Applicable thrice per month( May vary from store to store), per unique freekaamaal and Merchant/store accounts based on Email ID, IP address, Mobile no., Delivery address & Payment card/Wallet
  • 6. It usually takes 24-48 hours to track the sale and crediting the cashback to your FreeKaaMaal account. However, initially, this cashback status will remain Pending. Once the retailer confirms the transaction (within 6-10 business weeks) your cashback status will change to Confirmed. Thus, Missing Cashback Support Tickets could be raised only after 72 hours of making the transaction and before 4th of the next month whichever is earlier. Any support ticket/query raised before the mentioned time will be Rejected.
  • 7. Only use Coupons available on FreeKaaMaal to ensure validity & Cashback tracking. Restrictions may apply in some cases.

  • 8. Bulk Orders will NOT be accepted for claiming Cashback: Please note it is against our T&C's to use our services for non-personal or commercial use. FreeKaaMaal shall block all such accounts and forfeit their cashback balances
  • 9. Cashback is not payable if you return/ canceled / exchange/ partial cancellation / partial exchange of your order. In all these cases Cashback for the full order will be declined.
  • 10. Cashback is NOT guaranteed based on various retailer criteria while Using a Coupon, Gift Voucher, Gift Card, Gift Certificate or Store Credit.
  • 11. Cashback rates are subject to change at any time without prior notification.
  • 12. For any Cashback/Rewards related issues/queries, kindly mail us at support@freekaamaal.com

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How to Earn Cashback ?

  • Join Us

    Sign up on freekaamaal.com to create your account Choose from your favorite online stores listed with us for the best deals, offers and discount coupons.


  • Shop Smart

    Go to the online retailer you choose through the Freekaamaal. Shop as you generally do and get a percentage of the amount you spent as cashback on your purchases.


  • Earn Cahsback

    Cashback amount will be added to your wallet within 24-48 hours and you can withdraw it once retailer confirms ( within 8-10 weeks


Know more about Cashback Click Here