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Frequently Asked Questions


  • What is FKM Cashback and how does it work?
  • How does FreeKaaMaal provide cashback to its users?
  • How can I earn cashback from FreeKaaMaal?
  • Where can I see my cashback earnings or expected confirmation date?
  • What does Pending, Confirm, and Decline Cashback means?
  • Why did my cashback got declined?
  • Can the user visit the merchant directly and send the receipt to get his/her cashback?
  • Why I did not get any cashback crediting mail after my purchase through FreeKaaMaal.com?
  • Why is my cashback not tracked?
  • In how many days the cashback will get confirmed?

Promo Balance

  • What is FreeKaaMaal promo balance?
  • How can I redeem my promo balance?
  • Is there any limit to redeem the promo balance?
  • Is there any validity for the promo balance?

FKM Gold Membership

  • What is FKM Gold membership?

Missing Cashback

  • When to fill the claim form/where to fill the Cashback claim form?
  • What if the Store is not live or I forget to fill out the form?
  • What is missing cashback requests?
  • When can I raise the missing request?
  • How to raise the missing Cashback request for your purchase?


  • How can I redeem my earned cashback?
  • What are the modes to withdraw my cashback?
  • What is the minimum amount to withdraw the cashback in my FKM Account?
  • How to verify my mail ID and mobile number for withdrawal ??


  • What is declined cashback?
  • How to check the Decline Cashback Reason?
  • How to claim/report the decline cashback?

Terms & Conditions

  • 1. Please add products in your cart only AFTER you click out of FreeKaaMaal. Products lying in the cart before clicking out through FreeKaaMaal will not be eligible for claiming Cashback.
  • 2. Complete your purchase in the same session/in one go after clicking through FreeKaaMaal.
  • 3. Do not visit any other price comparison, coupon, or deal site in between clicking out through FreeKaaMaal & placing the order on the retailer's site.
  • 4. Always use an incognito window of your browser, to avoid cashback tracking issue
  • 5. Cashback Valid as per the store may vary from month to month as per the unique freekaamaal and Merchant/store accounts based on Email ID, IP address, Mobile no., Delivery address & Payment card/Wallet
  • 6. It usually takes 2- 3 Business days to track the sale and credit the cashback to your FreeKaaMaal account. However, initially, this cashback status will remain Pending. Once the retailer confirms the transaction (within 10-12 Business Weeks) your cashback status will change to Confirmed.
  • 7. Missing Cashback Tickets could be reported post 1 hours of making the transaction i.e.within 5 days or before the 4th of the next month whichever is earlier. Any support ticket/query reported before the mentioned time will be Rejected.
  • 8. Cashback is not payable if you return/ canceled / exchange/ partial cancellation / partial exchange of your order. In all these cases Cashback for the full order will be declined.
  • 9. Bulk Orders will NOT be accepted for claiming Cashback: Please note it is against our T&C’s to use our services for non-personal or commercial use. FreeKaaMaal shall block all such accounts and forfeit their cashback balances.
  • 10. Cashback is not payable if you return/ canceled / exchange/ partial cancellation / partial exchange of your order. In all these cases Cashback for the full order will be declined.
  • 11. Any claim reported after 7 days will not be considered for the re-validation and will not be eligible to claim the Decline order or to raise the dispute ahead.
  • 12. Cashback is NOT guaranteed based on various retailer criteria while Using a Coupon, Gift Voucher, Gift Card, Gift Certificate, or Store Credit.
  • 13. Cashback rates & offers are subject to change at any time without prior notification.
  • 14. For any Cashback/Rewards-related issues/queries, kindly mail us at [email protected] our team will get back to you within 24 business hours.
  • 15. Creating multiple accounts in order to avail of the Cashback multiple times will be considered as fraudulent activity and will lead to blocking Your Freekaamaal account For Further Usage due to the violation of our Services.
  • 16. Please share your Cashback-related queries to Freekaamaal only, not to the Merchant/purchase store.

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How to Earn Cashback ?

  • Join Us

    Sign up on freekaamaal.com to create your account Choose from your favorite online stores listed with us for the best deals, offers and discount coupons.


  • Shop Smart

    Go to the online retailer you choose through the Freekaamaal. Shop as you generally do and get a percentage of the amount you spent as cashback on your purchases.


  • Earn Cahsback

    Cashback amount will be added to your wallet within 24-48 hours and you can withdraw it once retailer confirms ( within 8-10 weeks


Know more about Cashback Click Here